DESCRIPTION:
All aspects of the work environment are becoming more and more diverse,
to include communication styles, problem solving approaches, and productivity
measures. Workforce diversity refers to respecting differences which
exist between and among us due to our respective inherited qualities
and life experiences. Valuing diversity requires the collective creation
of a workplace climate which allows each person to contribute to the
fullest extent of his/her abilities. Thus, the leader’s role
requires a higher degree of interactive skills associated with workforce
diversity.
OBJECTIVES:
As a result of attending this intensive leadership and management
development seminar, participants will be able to:
• Increase their knowledge and practice of valuing diversity
based on the AWARENESS-CHOICE-CHANGE Model
• Understand the impact of workforce diversity on their success
in building positive working relationships
• Examine current and future workforce trends that impact diversity
• Enhance their communication effectiveness and sensitivity around
issues related to gender, race, ethnicity, and individual perspectives.
(Participants will know exactly what sexism, racism, and other “isms”
are beyond race and gender, and learn specific skills for moving through
tensions associated with their “isms”)
• Apply seminar learnings to building more effective teams
• Increase their success in problem solving
• Discuss specific terms and definitions recommended for creating
more cultural understanding
NOTE: The major leadership communication skill
base emphasizes CARING COMPETENCIES, wordcrafting in such a way that
relationships become significantly enhanced.
LENGTH of Seminar: 2 days
Number of Participants Per Session: 20-25
Professional development training created and presented by: C.W. HINES
and Associates, Inc.
