EFFECTION LISTENING

DESCRIPTION:
Several studies indicate that we listen at about 25 percent efficiency. To improve listening effectiveness, we must increase our understanding of the listening process, be disciplined in learning and practicing skills, and invite others to coach us on getting better at listening.

OBJECTIVES:
As a result of participating in this intensive professional development seminar, you will be able to:
• Determine your current LISTENING skill development needs through assessment instruments
• Learn and practice LISTENING techniques to include how to identify and avoid “hot buttons”
• Review the benefits of improving your skill at LISTENING in the work environment and in your personal life
• Identify how the four key elements of good LISTENING apply to professional development
• Set specific goals for getting better and better at LISTENING

LENGTH of Seminar: 1 day
Number of Participants Per Session: 25-30

Presented by: C.W. HINES and Associates, Inc.