For more than 20 years, Dr. Carolyn C.W. Hines served as President and co-owner of C&W Associates, Inc., a Newport News, Virginia-based human resources development corporation employing 300 plus persons.  Currently, she is President of C.W. Hines and Associates, Inc., specializing in leadership development, executive coaching diversity, management consulting and training,  emotional intelligence skill building, organizational development, collaborative technology based strategic planning, and team building.

Carolyn received her undergraduate education at Saint Paul’s College in Lawrenceville, Virginia and Wellesley College, Wellesley, Massachusetts.  She holds three graduate degrees including a Doctorate in Counseling and Higher Education Administration from the College of William and Mary in Williamsburg, Virginia.   She has completed post-graduate work in Research Analysis, Strategic Planning, Workforce Diversity, Training and Development, Personnel Management, Business Administration and Human Resources Development, Executive Coaching and the Center for Creative Leadership.

Carolyn is a licensed professional counselor, marriage and family therapist, certified relationship specialist, and she has been certified as a mediator by the Virginia Supreme Court and a mediator and arbitrator by the National Association of Securities Dealers.  She holds Diplomate Status in the American Psychotherapy Association.  She teaches on the faculty of the Center for Corporate Education of Virginia Commonwealth University and the Graduate School's Center for Leadership and Management.  She is certified as an Executive Coach by the National Center for Healthcare Leadership, the College of Executive Coaching, an International Coach Federation Certified Institute, Envisia 360 (Relationship Intelligence), and the Strength Deployment Institute.   Objective assessment instruments certifications include the Myers Briggs Type Indicator to include advanced applications, The Interpersonal Influence Inventory, COLORS, Strength Finders, FIRO, The Leadership Effectiveness Inventory, The Leadership Practices Inventory, and the TalentSmart Multi-Rater 360.

A popular keynoter, Carolyn is an internationally ranked public speaker.  She has an extensive background as a trainer and consultant in both the public and private sectors in Productivity Systems and Human Capital Planning.  Her National Productivity Improvement Model contributed to her selection as a finalist as a White House Fellow.

She has developed and published several handbooks on Transformational Leadership, Executive Coaching, Career Development, Effective Communications, Teambuilding, Customer Service, Caring Competencies, Coaching and Counseling and Work Force Diversity.  She was the keynote speaker for the Senior Executive Service Forum on Executive Coaching, featuring her book, Inside Track: Executives Coaching Executives.

Career Highlights

1983, appointed by Major General Maxwell Thurman to a world-wide task force to develop the U.S. Army White Paper on the status of the Army Family.

1986, elected as a Delegate to the White House Conference on Small Business where she also served as Vice-Chair for the Virginia Delegation.

1987, received the Governor's Award for Excellence in Contracting.

1990, selected as the state winner for the Minority Business Advocate Award given by the Small Business Administration.

1991, awarded the U.S. Department of Transportation’s Office of the Secretary’s Outstanding Women-Owned Business Enterprise Award.

1991, named to the Board of Visitors for Christopher Newport University by Governor L. Douglas Wilder.  Reappointed by Governor Allen in 1994 for a four year term and served as Vice-Rector from 1996-1998.

1992, named by Governor Douglas Wilder to the Defense Conversion Commission.

1994, Co-author of Nuts and Bolts of Work Force Diversity.

1994, Co-author of Legal Issues Chapter in the Controller's Business Advisor.

1994, Identifying Racism:  Specific Examples published in the Managing Diversity Newsletter.

1995-2001, served as Civilian Aide to the Secretary of the Army, with the rank of General Officer.

1996, appointed to the Board of Directors for the Saint Bernardine Franciscan Foundation of Bon Secours; The College of William and Mary Development Board; and the Civilian Marksmanship Board.

1998, received the Peninsula Women's Forum "Woman of the Year Award" for Business and Industry.

2003, Co-author of Inside Track:  Executives Coaching Executives.

2001, selected for the Faculty Excellence Award by the USDA Graduate School, National Leadership Development Academy.

2002, awarded the Outstanding Civilian Service Medal by the Department of Army.

2003, awarded the Energy Star Partner by the Environmental Protection Agency.

2002, named to the Board of Directors for SCORE, Inc.

2004, awarded the Daisy Bates Courage Award for Entrepreneurship from the National Federation of Women Business Owners.

2004, named Scholar in Residence by the National Alliance of Black School Educators.

2005, published MONEY MUSCLE, 122 EXERCISES to BUILD SPIRITUAL and FINANCIAL HEALTH.

2006, featured in the March/April issue of GSA MarkeTips magazine.

2006, elected Vice President for the Old Dominion University Community Development Corporation.

2006, received the Entrepreneur of the Year award given by the Virginia Minority Supplier Development Council.

2007, received Outstanding Woman of Achievement Award given by Zonta International and the Volunteer of the Year Award given by Volunteer Hampton Roads.

2008, Rays of Light Award given by Saint Paul’s College.

2009, Chair for the ROTC Scholarship Boards for the Civilian Marksmanship Program and the United States Army Cadet Command

2010, published What to Say and How to Say It-72 Courageous Conversations for the Workplace

---

Published Works

2007, MONEY MUSCLE, 120 EXERCISES to BUILD SPIRITUAL and FINANCIAL STRENGTH

The ABC's of Re-engineering

Coaching Employees from Hell : Transformation Communications that Work

Inside Track: Executives Coaching Executives

Respecting the Messenger's Style

Communicating Effectively In A Diverse Work Environment

Transformational Leadership, Power and Influence

2009, Courageous Conversations. How to Enter, Engage and Exit Necessary Dialogue.